Sales Basics and the Job Search

Everyone is in sales. Whether you sell for a living or have to influence others in some way, you are selling ideas, products and yourself all the time. Having your eyes open to that fact will work to your advantage as you conduct a job search, and understanding some basic sales tactics can accelerate the process and get you doing what you love, your career of choice. Having worked in sales and sales management, I hope that these concepts that I have learned – some the hard way – can help you.

Use Your Network. People buy from those that they trust. The best way to become trusted is with the recommendation of a valued and respected insider. Continue to build and energize your network, helping others as you can. The day may come when you need a favor (maybe you need one now) and the investment you made in time and energy will pay dividends.

Sell What the Buyer Wants. You must understand the needs of the buyer. You are the seller, and the employer is considering buying your services. What is important to the company and what are the qualifications of the role? What is the organization’s culture and how would you fit in? Study the job posting, read the company’s website, research the organization through other sources (including insiders), and be ready to explain how you can help solve their problems. Focus on the needs of the organization and how you will be a great asset with the track record to prove it.

Prepare, Prepare, Prepare. If you have ever been on a sales call, as the seller, the buyer or just an interested bystander, you know that a professional sales presentation can lead to success. The presentation includes the person (dress, grooming, professionalism), sales and marketing materials (leave-behinds, brochures), the content of the presentation and asking for the sale. As you sell yourself, you need to consider and plan for your interviews and other interactions. What will you say? What material will you present? How will you follow up?

Multiple Contacts Increase Your Chances. This comes back to the point of trust. We don’t trust everyone we see from the first contact. That’s why you need to work to get your name, face, and work in front of the buyer as many times as you can and through as many channels as possible. At a minimum, this will include your initial contact, a phone interview, a face-to-face interview and follow up (thank you letter). You enhance your chances with a recommendation from an existing employee (back to your network). If you are in a less aggressive job search, consider a drip marketing campaign with potential employers, contact them once every 30 to 45 days with something of value.

Ask for the Sale. When you have gone through the process, ask for the job. Your request could be as simple as this: “I really would like to get to work helping your company capture market share. What are our next steps to me joining your team?”

Consider these sales basics when marketing yourself, and put them into practice. Understand that as you enter the labor market you are a sales person, so be great at it.

Three Career Reality Checks

As a pro résumé writer, I am constantly working with people in various stages of career transition. They range from the employed who are just starting to consider making a change to the long-term unemployed, people who have been out of work for a year or more and with few to no prospects for a new job. In every case, these people are in a reflective posture, considering their careers and how to make the next step. Here are a few common discussion points.

Career Velocity. Those doing the same work for years at a time, showing no advancement in their roles and responsibilities, are understandably nervous. They are concerned that the field may be passing them, and they are often right.

The Fix: Step forward and ask for new assignments. Take a class or earn a certification that will make you more valuable to your current and future employers. If employed, explore tuition reimbursement programs. You will still have to do the time and the work, but at least someone else can write the check.

Professional Network. Is your LinkedIn account a reflection of your real network, or is it just a bunch of names and faces, people you don’t really know? Here is a good test: If you called these people on the phone, how many would speak with you? If the number is smaller than you would like, get to work!

The Fix: Start contacting the people in your network. Reach out and say, “Hi!” Share something of value. Let them know what you are working on. Ask them what they are doing. Revitalize the network and make it more valuable.

Your Résumé. Is it current? You should view your résumé as a living document, something that is always current and ready to go in case of emergency. Are you an active job seeker? Are you getting calls for interviews? If not, a poorly written résumé could be hurting you.

The Fix: Invest your time and/or money into this critical piece of your career management strategy. If you don’t have the time or interest in writing it yourself, pay for help. If you do it yourself, review it quarterly and keep it fresh. If you don’t have anything new to add, ask yourself, “Why?”

Spend some time this week reviewing these points and how you are doing. I small investment in time actively managing your career could make a big difference in your long-term success.

Much More than Baseball Cards

When I was growing up in Dobbs Ferry (NY), an important activity for almost every boy I knew was collecting, trading and competing for baseball cards. Topps was all we knew, and every new season offered a new quest for collecting the whole set. We would trade our doubles, search hard for the best players, and sometimes risk it all with flipping and scaling cards. The scaling option, in which players compete to scale cards to be closest to the wall, was usually a bad one. It was a game of skill and there were a few guys who couldn’t be beat. If you were going against Joe Giuliano, you could save everyone lots of time by just handing him your cards and moving along to your next class. He was that good. Watching him play was like watching a machine. Scale, grunt defeat, watch Joe take the cards, repeat.

I wonder how many people who stack up contacts using LinkedIn view the process much like the search for the missing players, with the difference being that the roster of players counts in the millions, rather than less than a thousand each year. I wonder if the quality of the connections is about as high. For those who have amassed 950 LinkedIn contacts, have they ever thought, “Would MaryJo in Seattle take my call?”

Networking activities need to be a lot more than a few clicks in the latest social media tool. Like anything else in life, your networking activities will only be as good as the effort that you put into them. Find common interests and make meaningful connections. Try making a phone call or sending a personal note, something much more than, “I would like to add you to my professional network.”

Think about your efforts. Have they been meaningful and have they led to important professional connections, creating a web of colleagues who might actually care about the relationship with you? Or have your activities been more focused on body count? If your networking is similar to that of a bunch of 12 year olds flipping Reggie Jacksons, you have some work to do.

Lay Off? Move. Now!

If you or someone you know has gotten laid off, or expects it soon, get ready to work hard and fast to get back into the workforce right away. If that means working some 12 hours days and weekends during the first days and weeks of unemployment, so be it. A column in Bloomberg Business Week shares some sobering data, including the point that long-term unemployment does not help workers and likely hurts as job skills and professional networks get stale.

What should you do if that pink slip and cardboard box for your personal items comes your way? Here are a few ideas:

Get all of your career marketing materials refreshed. This includes your résumé, LinkedIn profile, executive biography and executive project summary/portfolios, as well as any online presence you may have.

Quickly move to contact people in your network. Let them know that you are available and open to discussing new opportunities. Don’t rely on an email. Pick up the phone and make a call. Buy coffee. Get out there!

Get creative in considering what you will do next. It may be that a less than perfect job now is better than hanging on hoping for just the right thing that may never come. Don’t forget the lessons of the long-term unemployed: it is a downward spiral that can be tough to overcome.

Build a routine to stay sharp. Get out of bed, get some exercise, get dressed and get ready for the opportunity to meet people. What if you pick up the phone – or someone calls you – and you have to get across town in 30 minutes for a cup at Starbucks? Will you be ready?

Plan your day and week like you would on the job. Check off your task list as you complete it. The accomplishments and record of achievement will give you a sense of satisfaction at the end of the day.

Rely on your support system. Friends and family are going to play an important role. Keep talking and sharing your wins and frustrations. Sometimes talking can make a huge difference as others can give you outsiders’ perspectives on your own blind spots.

Engage in professional groups. This can include on-ground physical groups or virtual groups on LinkedIn, Quora or other forums. This will keep you thinking about and staying current on your profession.

Work hard, work fast and get back to work.  

 

The “You Pie Chart”

A basic rule of investing is that you should build a diversified portfolio that includes different asset classes – stocks, bonds, cash – and different holdings within each class – stock in different companies, a bond ladder, CDs – to give you exposure to gains in different sectors and some downside protection when times get tough. That’s a great strategy for the money you already have, but what about the money you still hope to earn? Does your money come from different sources, or is your entire livelihood dependent on one stream of cash? What happens when the drought comes and the stream stops flowing?

Here are a couple of thoughts to consider on how you can start building some stability into your income portfolio (all of it in your household) and reduce the risk of dependency on your employer.

First, if you are married, look at ways to diversify careers and industries within your family. My wife just finished nursing school and is launching a new career as a Registered Nurse. I don’t work in healthcare, so we have some new found diversification (and an extra paycheck).

Second, brainstorm on ways to create alternative income streams. Unless you are in an employment situation that forbids outside business activities, chances are good that you have skills that you can turn into a side business. I have a close friend who turned a talent for woodworking into a small business making custom pet feeders. Another leveraged public relations skills into a side consulting practice.

Third, network like crazy and give freely of yourself and your knowledge. The more you do to help people with no expectation of return, the more likely you are to get help when you need it. You may also be presented with opportunities that would never have come your way otherwise.

Think about your income the same way you think about your investments. Remember those colorful pie charts that came in your 401(k) package? More color means more diversification. Is your income portfolio one color, or a safer and more satisfying rainbow?

Next up: Thoughts on brainstorming and turning the exercise into a business.