Looks Awful. I’ll Take It!

I saw a preview for what looks like it could be the worst movie ever. I am going to run down to the ATM machine, grab some cash and take the family out for a rotten evening.

A friend told me that she went to a “taste of” event that a civic organization in her town held a few weeks ago. All of the town’s restaurants were there so she was able to sample food ranging from American to Thai, Chinese to Italian. She found the one she liked least and immediately made a reservation. Knowing that it is one of the highest priced restaurants in town makes it that much better.

Sounds insane, right? Of course, but it is exactly what job seekers are asking potential employers to do when they send off error laden resumes, cover letters and emails. If they are showing their best in this work  – and that is the assumption that employers and recruiters have to make – it is just not good enough.

Why do the headhunters make this assumption? The job seeker has almost unlimited time to create a perfect document, so mistakes in this work must be a predictor for inattention to detail and poor work performance, right? Understand this: resumes, cover letters, LinkedIn profiles, personal websites, thank you notes, emails and every other form of communication must be perfect. The notion that you only get one chance to make a great first impression must be top of mind in any job hunter’s campaign. Get advice, get help and get it all right. All of it.

Prepare to Win

Fair Warning: This is going to sound like a victory lap, or maybe an advertisement. It is not meant that way. There is a lesson to be learned from my experiences with a recent client that can be useful to everyone, and I just can’t let it go by without sharing.

Sam is a very smart and technically oriented guy with a career in a challenging field that requires current skills and continuous learning. Sam has had some interesting experiences, though none were create Facebook, imagine the iPad moments. He has just done a very good job working in his niche and he likes what he does.

Sam also was a pretty poor interviewer, something I know because I conducted Skype-based practice interviews with him. By working through some practice interview sessions guided by the accomplishments that we presented on his résumé, Sam got much better. Today, Sam landed a job, getting him off of the contractor merry-go-round and into a direct position with benefits in a city where he wants to live. He couldn’t be happier.

So what’s the lesson? Preparation pays. Sam recognized that his résumé was lacking and that he needed help to slam-dunk the interview. Then he took action and got help. His preparation and investments in time and effort – along with the self-awareness that drove him to get help – brought him to this happy day.

Good luck, Sam, and congratulations on your wisdom and humility that allowed you to prepare to win.

Get Your Grand Slam Yet?

As summer winds down and Labor Day quickly approaches, many will be heading back to work with vacations a fond memory and the final four months of the year ahead. After a few more holidays, we can all look forward to the least favorite American workplace ritual: the annual review. The darling process of HR and the bane of the rest of us, performance evaluations are a fact of life.

If you work for a company with a solid culture of feedback and frequent check-ins with the boss, this is no big deal. You probably get recognition and criticism throughout the year and you know where you stand. If you work for a different kind of organization, you may have only this one opportunity – as painful as it is – to present yourself and your accomplishments for the year. So what are you doing to get ready?

Review the past eight months and ask yourself this question: If you had to write your self-evaluation today for the year, what would you say? What have you done to deliver more value than your paycheck? What have you done to help your boss and your boss’s boss? Are you struggling with this question?

If you have not done anything special, now is the time to get working. You still have time to do something above and beyond your job description that can define your year. If you have done some great things but can’t remember the details, start making notes. As I write this, I think about the Yankees/Rays game of Saturday 8/13. Jorge Posada came off the bench after a manager-directed time out and went three-for-five with a grand slam. Do you have a similar story? If not, get serious and finish the year strong.

Lay Off? Move. Now!

If you or someone you know has gotten laid off, or expects it soon, get ready to work hard and fast to get back into the workforce right away. If that means working some 12 hours days and weekends during the first days and weeks of unemployment, so be it. A column in Bloomberg Business Week shares some sobering data, including the point that long-term unemployment does not help workers and likely hurts as job skills and professional networks get stale.

What should you do if that pink slip and cardboard box for your personal items comes your way? Here are a few ideas:

Get all of your career marketing materials refreshed. This includes your résumé, LinkedIn profile, executive biography and executive project summary/portfolios, as well as any online presence you may have.

Quickly move to contact people in your network. Let them know that you are available and open to discussing new opportunities. Don’t rely on an email. Pick up the phone and make a call. Buy coffee. Get out there!

Get creative in considering what you will do next. It may be that a less than perfect job now is better than hanging on hoping for just the right thing that may never come. Don’t forget the lessons of the long-term unemployed: it is a downward spiral that can be tough to overcome.

Build a routine to stay sharp. Get out of bed, get some exercise, get dressed and get ready for the opportunity to meet people. What if you pick up the phone – or someone calls you – and you have to get across town in 30 minutes for a cup at Starbucks? Will you be ready?

Plan your day and week like you would on the job. Check off your task list as you complete it. The accomplishments and record of achievement will give you a sense of satisfaction at the end of the day.

Rely on your support system. Friends and family are going to play an important role. Keep talking and sharing your wins and frustrations. Sometimes talking can make a huge difference as others can give you outsiders’ perspectives on your own blind spots.

Engage in professional groups. This can include on-ground physical groups or virtual groups on LinkedIn, Quora or other forums. This will keep you thinking about and staying current on your profession.

Work hard, work fast and get back to work.  

 

A Bright Future in Sales

Have you ever heard someone say, “I never want to work in sales”? While we know what that means – not wanting to have to hit sales quotas and relying on commissions to pay the mortgage – every one of us is selling all the time. Rather than sales, we call it persuasion or influence or woo or something else, but the fact is that we all have at least one thing to sell: ourselves.

Think about the other ways that you need to influence people in your life. You have to get your kids to eat healthful foods. You have to present a project proposal and persuade your boss (and her bosses) to give you the approval and the budget to make it happen. If you are single and looking for a partner, you have to sell yourself in ways I won’t cover here. And if you are looking for a job, you have to sell yourself as a solution to a problem. There is work to be done, profits to be earned and we need the right person who will give the best return on payroll and benefits costs expended. Are you that person?

Understanding some basics of sales can help you understand how to market yourself and close the sale by getting the job offer.

First, understand your skills and experience (Sales Lingo: Product Knowledge) and how they are relevant in the employment marketplace. You need to be the expert on you, so if you can’t describe what you do and what you offer, you need to get to work and become the subject matter expert. Now.

Second, understand the needs of potential employers and understand the challenges that they face (Qualifying). Nobody buys anything that they don’t perceive as meeting some need. You must be able to show how you are the solution to whatever problem or opportunity your next employer faces. Do your homework before the interview so you can speak your interviewer’s internal company language.

Third, be prepared to show your interviewer how you understand their needs and show how your profile is a perfect match (Presentation). You will demonstrate this through your experience, accomplishments, understanding of the employer’s needs and your attitude as displayed in the interview.

Fourth, be ready to ask questions that will demonstrate that you are already visualizing yourself in the organization and that you are engaged in thinking about how you can be a new, valuable part of the team (Trial Close/Transferring Possession).

Finally, be ready to ask for the sale (Close!). Practice a summary statement that conveys this: You need someone who can do X, Y and Z. I have the experience, training and track record that clearly demonstrates that I can do X, Y, and Z. When can I get started helping you solve these problems and maximizing on these opportunities?

Take the time to prepare yourself and have a strategy as you get ready to sell yourself in the jobs marketplace. This time and effort will pay off and place you well above many of your competitors who just will not do the hard work. Now go close the sale!

(And yes, the title is a reference to the Fountains of Wayne song)

The “You Pie Chart”

A basic rule of investing is that you should build a diversified portfolio that includes different asset classes – stocks, bonds, cash – and different holdings within each class – stock in different companies, a bond ladder, CDs – to give you exposure to gains in different sectors and some downside protection when times get tough. That’s a great strategy for the money you already have, but what about the money you still hope to earn? Does your money come from different sources, or is your entire livelihood dependent on one stream of cash? What happens when the drought comes and the stream stops flowing?

Here are a couple of thoughts to consider on how you can start building some stability into your income portfolio (all of it in your household) and reduce the risk of dependency on your employer.

First, if you are married, look at ways to diversify careers and industries within your family. My wife just finished nursing school and is launching a new career as a Registered Nurse. I don’t work in healthcare, so we have some new found diversification (and an extra paycheck).

Second, brainstorm on ways to create alternative income streams. Unless you are in an employment situation that forbids outside business activities, chances are good that you have skills that you can turn into a side business. I have a close friend who turned a talent for woodworking into a small business making custom pet feeders. Another leveraged public relations skills into a side consulting practice.

Third, network like crazy and give freely of yourself and your knowledge. The more you do to help people with no expectation of return, the more likely you are to get help when you need it. You may also be presented with opportunities that would never have come your way otherwise.

Think about your income the same way you think about your investments. Remember those colorful pie charts that came in your 401(k) package? More color means more diversification. Is your income portfolio one color, or a safer and more satisfying rainbow?

Next up: Thoughts on brainstorming and turning the exercise into a business.

Face to Face

You have a great résumé and you have found a job listing that sounds like it was written just for you. You send off a perfect cover letter and the best possible thing happens: you get the call and a recruiter wants to schedule an interview.

Now what? Are you ready to sit for an interview and follow up?

First, how much time have you spent preparing for easily anticipated questions? When the recruiter, HR manager or hiring manager sits with you, how will you respond to these questions?

  • Please, tell me about yourself and your career.
  • What accomplishments from the last 12 months are you most proud about?
  • Give me details on how you grew sales/reduced expenses/improved profitability as you claim on your résumé.
  • What is your greatest strength? How about your biggest weakness?

Are you going to be ready for these questions, or will you just hope for the best and see what happens? Your competition will prepare and practice and have a portfolio of answers in mind to answer these and other questions. How well do you know yourself and how well can you tell your story in a compelling way that will make the interviewer want to hire you?

Here are a couple of ideas to help you get ready:

  • Research the company you are hoping to join. Complete an Internet search for “(Company Name) interview questions.” That may give you some insight into the questions you will face. Glassdoor is a potential resource to check.
  • Write out your answers to common questions and read them out loud. Do they sound convincing? Try recording your voice – your smartphone probably has a voice recorder – and listen for enthusiasm, energy and conviction. Is it there? No? Try again.
  • Know your résumé from top to bottom. Even if you paid someone to write it for you, this is your life and your career. You need to get committed. (An aside: You can either be involved or committed. When it comes to a bacon and eggs breakfast, the chicken is involved. The pig is committed. You want to be the pig).

If this still leaves you feeling unprepared, get some help. You have come this far. Making an investment in interview coaching can help. Whatever you decide, get ready, because your time to sell yourself face to face is coming.

Errors & Outcomes

Everyone makes mistakes. That is no revelation, for sure. Not everyone learns from those mistakes, though. If you don’t take risks and push the envelope of your own performance, you may never make mistakes, at least not serious ones. But if you are constantly challenging yourself to reach for higher performance and exploring new opportunities, you will fall. Sometimes you will fall hard. The outcome of these experiences is the measure of their worth.

When you make a mistake, or suffer a total failure, what do you take from the experience? Is your reaction one of withdrawal and muttering under your breath? “I am never going to take a risk like that again.” Or do you reflect on what went wrong, what went right and how you could do better in the future? Growth and development do not come from taking the easy road.

What risk can you take today that could lead to the next breakthrough or the next big flop? No matter the outcome, you will learn something if you take the time to reflect and look for the learning opportunities. Don’t be afraid to take a chance and scrape your knees. That’s why they make Band-Aids. Just remember to learn from and repeat the successes while avoiding making the same mistakes in the future.

Independent Thinking

As we flip burgers, watch fireworks and maybe, just maybe, consider the history behind the holiday we celebrate on July 4th, consider your own independence. What are the actions you are taking and the plans you are developing to express yourself and show your independent thinking, motivation and decisiveness? Are you growing, learning and making yourself more valuable, or maintaining the status quo, hoping that the pink slip never comes your way?

If you work for someone else, what are you doing to deliver more value than your pay? In the last 30 days, have you done something creative, original or innovative to show your organization that you are engaged and committed to the mission? Maybe your independence is freedom from the stress that underperformers feel, knowing inside that they are not giving their best.

If you work for yourself, what have you done to bring a new service or product to market, improve service to your customers, or learn new things to give yourself a competitive edge? Have you kept your client relationships alive with relevant marketing and superior service? Are you the first service provider your clients consider when they need whatever it is that
you sell?

If you are the boss, what are you doing to encourage independent thinking and innovation among your people? You can’t possibly have all the good ideas. Encourage innovation and celebrate risk taking.

Independence Day was not the end, but the beginning of an experiment by independent and free people. It’s an experiment that continues to evolve 235 years later. Take a few minutes over this weekend to consider how you can advance your own experiment and solidify your independence. Happy Independence Day!

Know Your Strengths

It has been more than 10 years since Now Discover Your Strengths was published and it has evolved into a strong brand in the self-help and personal development marketplace. I recently revisited this material under its StrenghtsFinder 2.0 moniker, and found it to be insightful and worthwhile. The consistency of the tool is telling and compelling.

The StrengthsFinder tool asks a series of paired questions – “would you rather do this or that” – to identify your themes, things about you that can be developed into talents. I did the survey for the first time in 2001 and again last month, and though some of the themes changed, “individualization” was still in my top five (of 34 possible themes, characteristics about you). As I reflect over the last two years, I have built my business writing résumés and professional profiles for public relations purposes, this theme of wanting to get to know people at an individual level and understanding what makes them unique has been an asset.

What are you good at? What themes can be developed into strengths that will make you great at your work and loving it? If you don’t know, maybe it’s time to find out. Invest $10 and couple of hours into yourself, understand what makes you tick, and consider how this has manifested itself in your life. You may be surprised at the self-realization that comes from the effort, and you will not regret the effort.